General terms and conditions.
ADULT DEFINITION : A guest is considered as adult if he is aged of 18 years or more at the first day of the stay. We require the information of the number of adults based on this definition to calculate our prices.
LENGTH OF THE STAY : The client contract refers to a specified and limited period of time and the client may under no circumstances claim any right to stay in the premises, whereby the e-mail of confirmation constitutes a contractual agreement.
BOOKING CONFIRMATION : Stays are only guaranteed by receipt of the down payment made and deductible from the final invoice. The down payment is cashed in upon receipt.
DOWN PAYMENT REQUIRED : A 35% down payment will be required upon booking, and the balance at least 7 days before your arrival. In case of credit card down payment, the balance will be debitted from the same credit card 7 days before arrival. A 1 500 € deposit will also be asked of you upon arrival ; this will be made by cheque that will not be cashed in and that will be returned to you upon your departure after the inspection and inventory of fixtures.
CANCELLATION BY THE CLIENT : Any cancellation must be made by registered mail to the landlord.
CANCELLATION BEFORE THE BEGINNING OF THE STAY :
If the cancellation occurs more than 45 days before the beginning of the stay, the down payment is reimbursed by the landlord.
If the cancellation occurs less than 45 days before the beginning of the stay, the down payment is non-refundable and is kept by the landlord who reserves the right to claim the balance of the accommodation price.
CANCELLATION BY THE LANDLORD : Should the landlord cancel the stay before it commences, he must inform the client by e-mail or, failing that, by phone. Without prejudice to any claim for damages suffered, the client shall immediately obtain reimbursement of the sums already paid.
TIME OF ARRIVAL : The client must turn up on the exact date of the booking between 6 p.m. and 7 p.m. Please give advance notice should you arrive after 7 p.m. For arrivals other than at the time set above, the client must have the approval of the landlord.
TIME OF DEPARTURE : The departure from the property must occur before 10 a.m. .
CLEANING OF THE ACCOMMODATION : The accommodation is cleaned in its entirety between each set of tenants.
Mandatory cleaning fees are included in the rental price.
PAYMENT OF THE BALANCE OF THE ACCOMMODATION : The balance of the price of the stay shall be payable 7 days before your arrival.
CONDUCT AND USE OF THE PREMISES : All guests are requested to behave in a respectful manner to guarantee tranquillity in the premises and comfort for the guests. Children staying on the property are under the sole responsibility of their parents around the ponds, games and car traffic. We also kindly ask you to respect the plants and garden.
Assignment of the contract : the present contract is concluded in an individual’s name and cannot be assigned. Capacity of the accommodation: the contract is drawn up for a specific capacity of 10 adults and 6 children, if this capacity is exceeded or duped, the landlord may refuse the additional clients. In this case, any amendment to the contract will be deemed to be on the client’s initiative and a price supplement will be applied.
Responsibility of the client : the client must provide a valid address and contact details in order to validate the booking and receive the confirmation; in the event of non-receipt of this confirmation, it is up to the client to contact the landlord.
ANIMALS : pets are not allowed in the house for any reason.
SMOKING : the house is, according to the law: NON smoking.
General Data Protection Regulation : the CLIENT is the sole owner and solely responsible for the use of his data. In the event of a termination of the Contract, irrespective of the underlying reason, the data of the CLIENT, in particular his personal data, shall be fully returned to him. All of the rights of the persons concerned (right to access or rectify data, etc.) must be exercised by these persons directly with the CLIENT, whereby the landlord undertakes to comply with any written instruction of the CLIENT. In accordance with the European and French legislation on private data protection [jointly, ‘General Data Protection Regulation’ or ‘GDPR’] we will treat as confidential the data of each client The present general terms and conditions are subject to amendment at any time without prior notice.
The acceptance and respect of these terms and conditions are deemed to be confirmed on payment of the down payment.